Custom Knowledge Base
Upload sitemaps, files, and URLs to train on your unique data, enabling this AI Chatbot to assist customers with personalized responses.
No-code Integration
Easily set up Odin chatbot with no-code; embed on your site or integrate via API for a seamless experience.
Multilingual Support
Reach a global audience with Odin AI Chatbot support for up to 30 languages, offering multilingual capabilities.
Create your chatbot
Omnichannel Chats
Ensure a seamless communication experience across various platforms, including WhatsApp, Slack, Telegram, and even embeddable widgets.
Instant Answers from Multiple Sources
Combine data from various sources such as Files, Zendesk, and public URLs to deliver concise and informed responses.
Reliable, Safe, and Targeted
Set guardrails and protect sensitive data from misuse.
Customize Chatbot
Customize the chatbot's name, color, welcome message, and more, ensuring it aligns with your brand identity and purpose.
Use Cases
Automate
Automate the complete support
ticketing process.
Assist
Assist new users in extracting vital data from voluminous information, offer step-by-step setup guidance.
Troubleshooting
Initiate chat with Odin support agent AI for troubleshooting product-related issues.
Resolution
Create a support ticket automatically and alert a human representative if the issue isn’t resolved.
Refunds
Initiate and process refunds based on specific criteria (e.g., recent purchase, known defect).
Feedback
Gather post-interaction feedback for enhanced support process and data-driven insights.
