My colleagues and I have free Odin accounts. Can we switch to the Teams plan?

Yes! You can freely switch to the Teams Plan from your account's dashboard, our website's pricing page, or by talking to our team at info@getodin.ai.

Can I switch back to a free account later?

You can cancel your Team subscription at any point to automatically be moved to a free plan instead.

How can I change or update my payment method?

Click on your profile on the top right on the Odin dashboard. Then go to My Account ➜ Billing ➜ Edit Payment Details to change or update your payment method.

How is the price for the Teams plan calculated?

The Teams plan comes with a minimum of 2 seats. Each seat costs $50/month and comes with 1,000 monthly team credits.

How can I switch from my Teams plan to Enterprise?

To upgrade from your Teams plan, mail us at enterprise-sales@getodin.ai.

Do you have any volume discounts on credits?

Yes, we do have a volume discount on credit purchases, as detailed below: - 0 - 4,999 credits: 0% discount - 5,000 - 9,999 credits: 5% discount - 10,000 - 19,999 credits: 10% discount - 20,000 - 49,999 credits: 15% discount - 50,000 - 99,999 credits: 20% discount - 100,000+ credits: 25% discount

How does Odin process my payments?

Odin works with Stripe as its payment gateway partner. For more infromation, visit https://stripe.com/en-in/privacy

Does Odin offer refunds?

No, Odin does not offer any refunds for any plan.

How can I cancel my subscription?

Click on your profile on the top right on the Odin dashboard. Then go to My Account ➜ Billing ➜ Cancel Plan to cancel your subscription

I'm unable to sign in to my Odin account

- If you have an email account hosted on Google (or Google Workspace), try logging in via Google. - Try resetting your password and logging in again. - If neither of these steps resolves your issue, then reach us on Discord or mail us at support@getodin.ai

How can I change the email account associated with Odin?

Unfortunately at this moment, we do not allow users to switch email accounts. If you think someone else might be using your account, contact us at support@getodin.ai

How do I unsubscribe from Odin's emails?

To unsubscribe from Odin's emails about new features and updates, discounts, offers, and more, you can click the unsubscribe link at the bottom of the email. However, you cannot unsubscribe from emails that are purely for essential communication (such as responses to support tickets, invoices/receipts, and so on.)

How can I delete my account?

Click on your profile on the top right on the Odin dashboard. Then go to My Account, and under the Personal Information tab, click Delete My Account. To address any issues you may be facing with the product, you can either check our product guide or mail us at support@getodin.ai

Is Odin compliant with any security standards?

Odin is SOC 2 Type 2 and ISO 27001 certified, and is compliant with GDPR, CCPA, and HIPAA regulations.

What security practices does Odin follow for my data?

Odin follows the highest standards of data security and privacy. To understand how your data is used, please refer to our Privacy Policy and Terms of Use

Why does Odin need my information?

To understand why and how Odin processes your data, please refer to our Privacy Policy and Terms of Use

What type of encryption is used to secure my data?

Odin uses industry standard AES-256 encryption to secure all data.

Is my data (or access to it) shared with anyone?

Access to Odin's user data is defined based on the type of the data. Your personally identifiable sensitive data, can only be accessed by you. Any personally identifiable/sensitive information is either pseudonymized or anonymized if uploaded on Odin's Knowledge Base. Additionally, our team only has access to information that is essential to offer Odin's services to you (such as your email.)

Odin AI: Product updates

Features

Resources

Features

Resources

Updates &

Announcements

All the improvements, feature additions, changes, announcements, bug fixes, and more in one place — here's what's new about Odin!

Released on Oct 30, 2024

What’s new:

Q&A Feature Introduced: A dedicated Q&A feature has been introduced, allowing users to create and manage question-and-answer pairs for rapid retrieval of commonly needed information.
LLM Data Extraction: We've introduced data extraction capabilities powered by Large Language Models (LLMs), enabling users to quickly identify and pull structured data from unstructured text, maximizing efficiency and accuracy.
Read-Aloud for Chat Responses: A read-aloud feature has been added for chat responses, allowing users to listen to responses directly, making the platform more accessible and user-friendly.
Export Responses in TXT and DOCX Formats: Users now have the option to export chat responses in both TXT and DOCX formats, adding flexibility for saving and sharing content.

What’s changed:

Data Agent Improvements & Helper Prompt Support: Data agents have received enhancements for improved efficiency and accuracy. Additionally, helper prompts are now supported, enabling users to receive suggested prompt completions and guidance within agent workflows.
New Analytics Dashboard with Expanded Reporting: A new, advanced analytics dashboard has been introduced, offering users a wider array of reports and visualizations to better track and analyze agent and tools’ performance.
Teamsbot Updates: The Teamsbot integration has been enhanced, offering improved features and settings for users managing workflows directly through Microsoft Teams.
1. New Tab in GUI for User-Controlled Settings: A new settings tab has been added to the graphical interface, giving users more control over configurations and personal preferences within the platform.
2. Controlled File Uploads in Teamsbot: File uploads within the Teamsbot are now controlled, allowing users to specify the method they wanna use with.
3. Command Changes: Various commands have been updated to align with the latest features and to improve Each of these updates helps enhance functionality, security, and user experience on the platform, enabling users to access information more flexibly and control various aspects of their workflows.

What’s improved:

Context Size Option in Agents: Users can now customize the context size for each query within agents, offering flexibility to fine-tune the amount of contextual information used, thus optimizing relevance and performance in responses
Expanded File Format Support for KB: Support has been expanded to include additional file formats like DITA and XLSX in the knowledge base, broadening the types of documents users can upload and retrieve from.
Enhanced File Viewing for DOCX and CSV Files: The viewing experience for DOCX and CSV files has been improved, allowing users to more easily navigate, search, and interact with these file types directly within the interface.
Export Transcript in Additional Formats (TXT): Users can now export transcripts in the TXT format, providing a lightweight, portable option for sharing transcripts.
Enhancements to Agent Selection and Chat ID in URL: The agent selection process has been streamlined, and chat sessions now include unique chat IDs in the URL, simplifying referencing and sharing of specific conversations.
Search Dashboard by Project ID: Users can now search the dashboard using Project IDs, making it easier to locate and filter data related to specific projects.

Released on Sep 29, 2024

What’s new:

Chat Context feature added: Allows defining specific information for the LLM in a chat, useful for setting up conversation topics.
Document Data Types functionality: Enhances document management capabilities.
New Knowledge Base upload endpoint: Added support for HTML to PDF conversion.
Snowflake SQL Connection: Added to the user interface for expanded database integration options.
New Inserts for documents editor: Improves document editing capabilities.
Continue Response functionality: Supports normal chat, SQL Agent, Data Agent, and Chain of Thought.
CSV Data Agent introduced: A sub-variant of SQL agent that utilizes SQL tables converted from CSV files.
Archive/Reset Chat function: Added to Teams Bot for improved chat management.

What’s changed:

Updated CSV handling: CSV files are now ingested as SQL tables and JSON for vector search.
Audio transcription update: Now supports multiple languages.

What’s improved:

Enhanced document filtering: Now available across all chat blocks.
Chat streaming enhancements: Improved speed for Teams Bot responses.
Caching improvements: Added caching for chat history with lazy cache updates.
Action execution updates: New non-blocking endpoint that can wait for file syncing to complete.
Model support expansion: Added support for Anthropic models in Advanced Context Tracking and Chain of Thought chats.
SQL agent enhancements: Updated for proper streaming functionality and support of non-OpenAI models.
Security and performance upgrades: Various enhancements made to security headers and Knowledge Base for improved security and usability

Released on July 31, 2024

What’s new:

GPT-4o mini is now supported on Odin!
Added a Salesforce Agent block: Connect your Salesforce database to Odin’s Knowledge Base and start chatting with it.
Added the SQL Agent type: Connect your database to the Odin Knowledge Base with SQL connections
Added default Action: All projects will now have a default action that allows users to compare two documents from the Knowledge Base.
Assign documents to Agents: Limit Agent interactions to specific documents from your Knowledge Base

What’s changed:

Clicking on a project now takes users to the first chat in the project by default.

What’s improved:

The Projects Dashboard now has a search feature, making it easier to find what you need.
While adding a Confluence connection, users can now add the URL to the parent page, and automatically sync the children pages to the Knowledge Base.
Agents can now be categorized by type into SQL, Chat, and Plan and react Agents.
Any file supported by the Knowledge Base can now be uploaded to the chat for immediate interaction
Made enhancements to security headers and Knowledge Base for improved security and ease of use.
Made security logs and billing information more descriptive.

Released on June 27, 2024

What’s new:

Claude Sonnet 3.5 is now supported on Odin
Enabled Personally Identifiable Information (PII) scrubbing on all Knowledge Base resources in the detailed view
Added a Long Term Memory block in Agents to retain chat history and enhance response context
Added an Agent block to generate responses in json format
Added a Chat KB Agent that uses chat history and documents uploaded to chat as its Knowledge Base to improve response speed and relevance
Added the ability to view details about Odin Team members from the Team Projects dashboard

What’s improved:

Odin Automator is now faster
Improved Knowledge Base file uploads to enhance information extraction and retrieval
Made Odin more secure with page level updates

Released on June 14, 2024

What’s improved:

Strengthened Odin’s password policy. Odin now requires a 12-character password when not using Google sign-in.
UI/UX improvements to make the experience more intuitive:
- Improved selection of agents on a chat to be more user friendly.
- Enhancements to the projects switching logic in the Automator.
- Improvements on BYOK (Bring Your Own Keys for Ai Models) configurations.

Released on May 29, 2024

What’s new

Odin Teams is now Odin Pro: our latest single license plan expandable to up to 50 seats.
Odin Pro users now get 2000 monthly credits per seat.
Introduced a PII Scrubbing action in the Odin Tools Automator piece to redact sensitive information from the content provided by you.
Chat Specific Knowledge Base: The Knowledge Base piece in Agents now allows you to limit your Knowledge Base to just the files uploaded in chat.
Introduced a new Ignore chat history feature in Agents to improve chat responses.
Introduced project-specific API keys

What’s improved

Usage data reports for teams are now more comprehensive.
Made general enhancements to chats and Agents.

Released on May 18, 2024

What’s new

Introduced the GPT-4o model for usage in Odin.
Odin agents can now identify users with a new User Identification block...
Odin Documents’ content can now be simultaneously updated (via API and the web platform)

What’s changed

All Odin agents now utilize the GPT-4o model by default

What’s improved

You can now crawl and add pages/subpages to the knowledge base with the Confluence integration
You can now add shareable links to the knowledge base with the Sharepoint integration
Made general enhancements and improvements to Odin’s APIs

Released on Apr 19, 2024

What’s new

You can now apply a document’s style guide rules to other documents on Odin.
Odin’s Knowledge Base now supports integration with Confluence...
Add Azure support for team API key and custom model in agents.

What’s changed

No more Support or Generic projects. Odin does not have project types (or features divided based on them) anymore.

What’s improved

Fixed bugs and made improvements to error handling across the Knowledge Base and Projects.

Released on Apr 16, 2024

What’s new

Enterprise users can now redeem their license keys directly from within Odin.

What’s changed

Teams, enterprises, APIs, user keys, Google Chatbot, Slack, and Meetings now have on-premise support.

What’s improved

Google Drive and Microsoft Sharepoint integrations for Knowledge Base now have automatic token refresh.
Unicode file errors handling has been improved.
Improved how integrations and the web crawler perform from the backend.

What’s new

Enterprise users can now redeem their license keys directly from within Odin.

What’s changed

Teams, enterprises, APIs, user keys, Google Chatbot, Slack, and Meetings now have on-premise support.

What’s improved

Google Drive and Microsoft Sharepoint integrations for Knowledge Base now have automatic token refresh.
Unicode file errors handling has been improved.
Improved how integrations and the web crawler perform from the backend.

What’s new

Enterprise users can now redeem their license keys directly from within Odin.

What’s changed

Teams, enterprises, APIs, user keys, Google Chatbot, Slack, and Meetings now have on-premise support.

What’s improved

Google Drive and Microsoft Sharepoint integrations for Knowledge Base now have automatic token refresh.
Unicode file errors handling has been improved.
Improved how integrations and the web crawler perform from the backend.

What’s new

Enterprise users can now redeem their license keys directly from within Odin.

What’s changed

Teams, enterprises, APIs, user keys, Google Chatbot, Slack, and Meetings now have on-premise support.

What’s improved

Google Drive and Microsoft Sharepoint integrations for Knowledge Base now have automatic token refresh.
Unicode file errors handling has been improved.
Improved how integrations and the web crawler perform from the backend.

Released on Mar 21, 2024

What’s new

Now with Advanced Context Tracking & Chain of Thought Reasoning (Beta), within the Knowledge Base block of an agent, Odin can perform sophisticated routing to select the optimal action and utilize the most relevant information.
Select JSON formats directly on the agent with our new JSON Builder, enforcing JSON responses more strictly within the Automator, streamlining your data handling process.
Create documents from markdown, HTML, or plain text right from the Automator. Simplify document creation and transform your ideas into structured formats easily with our Document Editor (v1).
Your teammates will now receive a Team email invitation when they’re added to your team, streamlining the onboarding process and fostering collaboration from the get-go.

What’s improved

With the new Scheduler, you can set URLs to be resynced to the knowledge base daily, ensuring you always operate with the latest information at your fingertips.
Odin AI Notetaker transcriptions are now exportable, allowing you to archive, share, and revisit discussions as needed.
Improve your workflow efficiency with the Automator Run ID upon executing an Action via the API. This ID can be used to poll and determine the status of a run, giving you greater control and insight into your automations.
With a dedicated Odin Tab in the Automator, you can seamlessly utilize Odin components, enhancing your automation experience.
Ensure thread safety with our new run-only storage option in the Automator. This feature allows for multiple concurrent runs without the risk of data overlap, enhancing the reliability of your automations.
When using the chat feature via Automator, you now have the option to set a custom name for the chat, making it easier to manage and identify your conversations.

What’s new

Now with Advanced Context Tracking & Chain of Thought Reasoning (Beta), within the Knowledge Base block of an agent, Odin can perform sophisticated routing to select the optimal action and utilize the most relevant information.
Select JSON formats directly on the agent with our new JSON Builder, enforcing JSON responses more strictly within the Automator, streamlining your data handling process.
Create documents from markdown, HTML, or plain text right from the Automator. Simplify document creation and transform your ideas into structured formats easily with our Document Editor (v1).
Your teammates will now receive a Team email invitation when they’re added to your team, streamlining the onboarding process and fostering collaboration from the get-go.

What’s improved

With the new Scheduler, you can set URLs to be resynced to the knowledge base daily, ensuring you always operate with the latest information at your fingertips.
Odin AI Notetaker transcriptions are now exportable, allowing you to archive, share, and revisit discussions as needed.
Improve your workflow efficiency with the Automator Run ID upon executing an Action via the API. This ID can be used to poll and determine the status of a run, giving you greater control and insight into your automations.
With a dedicated Odin Tab in the Automator, you can seamlessly utilize Odin components, enhancing your automation experience.
Ensure thread safety with our new run-only storage option in the Automator. This feature allows for multiple concurrent runs without the risk of data overlap, enhancing the reliability of your automations.
When using the chat feature via Automator, you now have the option to set a custom name for the chat, making it easier to manage and identify your conversations.

What’s new

Now with Advanced Context Tracking & Chain of Thought Reasoning (Beta), within the Knowledge Base block of an agent, Odin can perform sophisticated routing to select the optimal action and utilize the most relevant information.
Select JSON formats directly on the agent with our new JSON Builder, enforcing JSON responses more strictly within the Automator, streamlining your data handling process.
Create documents from markdown, HTML, or plain text right from the Automator. Simplify document creation and transform your ideas into structured formats easily with our Document Editor (v1).
Your teammates will now receive a Team email invitation when they’re added to your team, streamlining the onboarding process and fostering collaboration from the get-go.

What’s improved

With the new Scheduler, you can set URLs to be resynced to the knowledge base daily, ensuring you always operate with the latest information at your fingertips.
Odin AI Notetaker transcriptions are now exportable, allowing you to archive, share, and revisit discussions as needed.
Improve your workflow efficiency with the Automator Run ID upon executing an Action via the API. This ID can be used to poll and determine the status of a run, giving you greater control and insight into your automations.
With a dedicated Odin Tab in the Automator, you can seamlessly utilize Odin components, enhancing your automation experience.
Ensure thread safety with our new run-only storage option in the Automator. This feature allows for multiple concurrent runs without the risk of data overlap, enhancing the reliability of your automations.
When using the chat feature via Automator, you now have the option to set a custom name for the chat, making it easier to manage and identify your conversations.

What’s new

Now with Advanced Context Tracking & Chain of Thought Reasoning (Beta), within the Knowledge Base block of an agent, Odin can perform sophisticated routing to select the optimal action and utilize the most relevant information.
Select JSON formats directly on the agent with our new JSON Builder, enforcing JSON responses more strictly within the Automator, streamlining your data handling process.
Create documents from markdown, HTML, or plain text right from the Automator. Simplify document creation and transform your ideas into structured formats easily with our Document Editor (v1).
Your teammates will now receive a Team email invitation when they’re added to your team, streamlining the onboarding process and fostering collaboration from the get-go.

What’s improved

With the new Scheduler, you can set URLs to be resynced to the knowledge base daily, ensuring you always operate with the latest information at your fingertips.
Odin AI Notetaker transcriptions are now exportable, allowing you to archive, share, and revisit discussions as needed.
Improve your workflow efficiency with the Automator Run ID upon executing an Action via the API. This ID can be used to poll and determine the status of a run, giving you greater control and insight into your automations.
With a dedicated Odin Tab in the Automator, you can seamlessly utilize Odin components, enhancing your automation experience.
Ensure thread safety with our new run-only storage option in the Automator. This feature allows for multiple concurrent runs without the risk of data overlap, enhancing the reliability of your automations.
When using the chat feature via Automator, you now have the option to set a custom name for the chat, making it easier to manage and identify your conversations.

Released on Mar 15, 2024

What’s new

Upload temporary documents to chat! Share and chat with PDFs directly, without adding them to the Knowledge Base.
Odin now supports Gemini Pro and Mixtral 8x7b, broadening our range of capabilities and performance

What’s changed

The Pro plan has now been removed. Everyone on your team will automatically be upgraded to enjoy all the benefits of the Odin Teams plan, ensuring easy access and collaboration.

What’s improved

You can now download all files within a SharePoint folder easily, streamlining your file management.
Automate LinkedIn tasks with our newest Odin Automator feature, expanding your workflow efficiency.
Interacting and taking actions via chat is now more seamless and intuitive.

What’s new

Upload temporary documents to chat! Share and chat with PDFs directly, without adding them to the Knowledge Base.
Odin now supports Gemini Pro and Mixtral 8x7b, broadening our range of capabilities and performance

What’s changed

The Pro plan has now been removed. Everyone on your team will automatically be upgraded to enjoy all the benefits of the Odin Teams plan, ensuring easy access and collaboration.

What’s improved

You can now download all files within a SharePoint folder easily, streamlining your file management.
Automate LinkedIn tasks with our newest Odin Automator feature, expanding your workflow efficiency.
Interacting and taking actions via chat is now more seamless and intuitive.

What’s new

Upload temporary documents to chat! Share and chat with PDFs directly, without adding them to the Knowledge Base.
Odin now supports Gemini Pro and Mixtral 8x7b, broadening our range of capabilities and performance

What’s changed

The Pro plan has now been removed. Everyone on your team will automatically be upgraded to enjoy all the benefits of the Odin Teams plan, ensuring easy access and collaboration.

What’s improved

You can now download all files within a SharePoint folder easily, streamlining your file management.
Automate LinkedIn tasks with our newest Odin Automator feature, expanding your workflow efficiency.
Interacting and taking actions via chat is now more seamless and intuitive.

What’s new

Upload temporary documents to chat! Share and chat with PDFs directly, without adding them to the Knowledge Base.
Odin now supports Gemini Pro and Mixtral 8x7b, broadening our range of capabilities and performance

What’s changed

The Pro plan has now been removed. Everyone on your team will automatically be upgraded to enjoy all the benefits of the Odin Teams plan, ensuring easy access and collaboration.

What’s improved

You can now download all files within a SharePoint folder easily, streamlining your file management.
Automate LinkedIn tasks with our newest Odin Automator feature, expanding your workflow efficiency.
Interacting and taking actions via chat is now more seamless and intuitive.

Released on Feb 14, 2024

What’s new

Our new project-level user role customization allows you to create custom roles and specify what each user can view and edit within a project.
You can now upload documents directly from Google Drive or SharePoint. Set up is quick and easy — just connect your preferred service from the Knowledge Base settings page, and you're all set.
You can now export security logs in a CSV format from Project Settings.

What’s changed

We've merged Team settings with the Profile section, and now everything you need is accessible on one unified page. Managing your account just got a whole lot simpler!
The Webcrawler has moved to the Knowledge Base settings, allowing for a more centralized and intuitive configuration of how your knowledge base gathers information.

What’s improved

The Select option, our newest dropdown options for Odin Actions, you'll enjoy a more tailored experience. You can now add values to actions that users can define, giving you greater control over your app's functionality.

What’s new

Our new project-level user role customization allows you to create custom roles and specify what each user can view and edit within a project.
You can now upload documents directly from Google Drive or SharePoint. Set up is quick and easy — just connect your preferred service from the Knowledge Base settings page, and you're all set.
You can now export security logs in a CSV format from Project Settings.

What’s changed

We've merged Team settings with the Profile section, and now everything you need is accessible on one unified page. Managing your account just got a whole lot simpler!
The Webcrawler has moved to the Knowledge Base settings, allowing for a more centralized and intuitive configuration of how your knowledge base gathers information.

What’s improved

The Select option, our newest dropdown options for Odin Actions, you'll enjoy a more tailored experience. You can now add values to actions that users can define, giving you greater control over your app's functionality.

What’s new

Our new project-level user role customization allows you to create custom roles and specify what each user can view and edit within a project.
You can now upload documents directly from Google Drive or SharePoint. Set up is quick and easy — just connect your preferred service from the Knowledge Base settings page, and you're all set.
You can now export security logs in a CSV format from Project Settings.

What’s changed

We've merged Team settings with the Profile section, and now everything you need is accessible on one unified page. Managing your account just got a whole lot simpler!
The Webcrawler has moved to the Knowledge Base settings, allowing for a more centralized and intuitive configuration of how your knowledge base gathers information.

What’s improved

The Select option, our newest dropdown options for Odin Actions, you'll enjoy a more tailored experience. You can now add values to actions that users can define, giving you greater control over your app's functionality.

What’s new

Our new project-level user role customization allows you to create custom roles and specify what each user can view and edit within a project.
You can now upload documents directly from Google Drive or SharePoint. Set up is quick and easy — just connect your preferred service from the Knowledge Base settings page, and you're all set.
You can now export security logs in a CSV format from Project Settings.

What’s changed

We've merged Team settings with the Profile section, and now everything you need is accessible on one unified page. Managing your account just got a whole lot simpler!
The Webcrawler has moved to the Knowledge Base settings, allowing for a more centralized and intuitive configuration of how your knowledge base gathers information.

What’s improved

The Select option, our newest dropdown options for Odin Actions, you'll enjoy a more tailored experience. You can now add values to actions that users can define, giving you greater control over your app's functionality.