Create Custom Workflow Automation with Freshdesk
integration using ODIN
Create Custom Workflow Automation with Freshdesk
integration using ODIN
Build Your Custom Flow
Easily integrate Freshdesk with your favourite apps. Build and customise visual workflows in just a few clicks to streamline your work processes.
Actions and Triggers:
Actions and Triggers:
Actions
Get Tickets
Get Ticket instances from Freshdesk.
Actions
Get Contact from ID
Get contacts details from Freshdesk using ID number.
Actions
Get Ticket Status
Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id
Actions
Custom API Call
Send a custom API call to a specific endpoint
How to build Freshdesk workflows on Odin AI:
Sign in to your Odin Account.
Create a New Project.
Click on Automator on the left menu section.
Click on Flows and then ‘+ New Flow’
Search for Freshdesk and select it as either the Trigger (that initiates automation) or an Action (that forms a step of your workflow).
Create your Flow and pass data between connected apps.
To test the response, use the Mock data available.
You can monitor each Run that results from an enabled flow.
How to build Freshdesk workflows on Odin AI:
Sign in to your Odin Account.
Create a New Project.
Click on Automator on the left menu section.
Click on Flows and then ‘+ New Flow’
Search for Freshdesk and select it as either the Trigger (that initiates automation) or an Action (that forms a step of your workflow).
Create your Flow and pass data between connected apps.
To test the response, use the Mock data available.
You can monitor each Run that results from an enabled flow.
If you need support with Freshdesk, contact
For additional support, mail us at support@getodin.ai
If you need support with Freshdesk, contact
For additional support, mail us at support@getodin.ai
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latest on AI, updates about Odin, and other valuable content.